WhatsApp is the lifeline of Nigerian commerce. Connecting it to Bizthom means order notifications, customer chats, and broadcast campaigns all flow through the app your customers already live on.
How to connect
Go to Settings → WhatsApp and follow the connection flow. You'll link your WhatsApp Business number to Bizthom.
What WhatsApp connection enables
- Order notifications — get new order alerts on WhatsApp instantly
- Customer receipts — send order receipts via WhatsApp with one click
- Broadcasts — send bulk promotional messages to your contacts
- Automations — automated WhatsApp messages for order updates, abandoned bags, etc.
- Ejiro handoff — when Ejiro can't handle a customer query, it passes the conversation to your WhatsApp
Tips
Use a dedicated business WhatsApp number, not your personal one. This keeps your business and personal messages separate and lets team members respond without needing your phone.