If a customer needs a refund, you can process it directly from the order.
How to issue a refund
- 1
Open the order
Go to Orders and click on the order you need to refund.
- 2
Click Refund
Click the Refund button on the order detail page.
- 3
Choose amount
Select full refund or enter a partial amount.
What happens after
The refund is recorded in your transaction history, the order's payment status updates to Refunded, and the customer is notified.