Ejiro is your AI sales assistant that talks to customers on your storefront 24/7. Enable it from the Ejiro settings page in your dashboard.
Configuration
Customize how Ejiro behaves with your customers:
- Greeting message — the first message customers see when the chat opens
- Personality / brand voice — describe how Ejiro should talk (e.g., "friendly, casual Nigerian English" or "formal and professional")
- Custom instructions — specific rules for your store (e.g., "always mention our free delivery in Lagos")
Negotiation settings
Ejiro can negotiate prices with customers. Configure the boundaries:
- Soft floor — the minimum percentage of the listed price Ejiro will suggest (default: 85%)
- Hard floor — the absolute minimum price Ejiro will accept (default: 70%)
- Max rounds — how many negotiation rounds before Ejiro gives a final offer (default: 3)
Closing deals
Ejiro can close deals directly — guiding customers to checkout with the agreed price. If needed, Ejiro can also hand off the conversation to your WhatsApp for you to handle personally.
Abandoned bag follow-up
Enable auto-followup for customers who abandoned their bag. Configure the delay (2 hours to 48 hours) and Ejiro will send a reminder message.
Cost
Each customer conversation on your storefront costs 15 credits.